Job Introduction
The post holder will act with confidence as the “system owner” for MyIOPC, ResourceLink, TribePad (ATS) and other people management applications, to ensure our systems are fully imbedded into the organisation. We are looking for someone with a strong attention to detail, who can implement and communicate change to various stakeholders.
You will be working collaboratively with internal and external stakeholders to produce a seamless systems experience by acting on technical requirements and objectives of the organisation, so if you are someone with relevant systems experience who can build relationships with a variety pf people, we would encourage you to apply.
This vacancy is using Success Profiles. As part of the application process, you will be asked to complete a statement of suitability and three shortlisting questions.
The Level 3 Behaviours being assessed during the recruitment process are:
- Changing and Improving
- Communicating and Influencing
- Working Together
- Developing Self and Others
- Managing a Quality Service
- Delivering at Pace
For successful candidates who reach the assessment stage, we will provide further details of what will be assessed.
Throughout the recruitment process we will also assess your Experience, Strengths, Technical skills and Values.
Interview dates are likely to be w/c 15th or 22nd July.
Main Responsibility
Systems Development
- Work with the Senior People Systems and Information Manager to define the People Directorate Systems Roadmap.
- Work with People Directorate functional leads to understand user requirements.
- Work with system users and owners to understand their user experience, consider, and validate feedback, and produce functional specification documents for consideration within People Systems & Information Management Strategy.
- Lead on translating agreed functional requirements into technical design specifications including workflow, system integration, and user experience, supported by detailed and agreed change documentation.
- Proactively work within IOPC technical and business change management process such as CAB and TDA to ensure that system enhancements, functional changes and system upgrades are communicated and approved.
- Manage the handover of new and / or enhanced business processes to end users to support the embedding of the business processes.
Systems Management
- Manage and maintain all People systems (ResourceLink, MyIOPC, TribePad ATS, Time Management, and e-Davis) in terms of access control, configuration, system development in line with agreed Acceptance into Service and People Systems Service Delivery standards.
- Oversee system performance and user satisfaction data to ensure excellent user experience
- Work with system suppliers, ICT colleagues and other stakeholders to plan and implement system upgrades including general release and functional upgrades.
- Work with suppliers to develop system capabilities to future-proof the application.
- Work with suppliers to ensure successful resolution of defects that have been escalated by the People Systems Team.
- Act as the technical lead for ResourceLink / MyView with overall responsibility for ensuring that the functionality meets the changing needs of the organisation.
- Attend ResourceLink user groups and work with other ResourceLink customers to influence the development of improved functionality
- Maintain up to date knowledge of the product’s development
- Lead on the development and implementation of MyView system functionality including but not limited to system testing, workflow, reporting, system integration and sign-off.
- Manage system configuration including the ongoing maintenance of system security, user profiles as well as updates to configuration to support the introduction of new system capability.
- Manage and maintain an accurate establishment, overseeing organisational restructure projects to ensure system continuity is maintained in a timely manner
- Develop systems capabilities to deliver a suite of easily accessible management reports aligned to user security privileges, organisational structure, and appropriate datasets.
- Provide a point of contact for ResourceLink/MyIOPC system expertise and technical knowledge.
- Support the Senior People Systems Manager in managing the contractual relationship with Zellis
TribePad ATS
- Act as the technical lead for the TribePad ATS with overall responsibility for ensuring that the functionality meets the needs of the Talent Acquisition Team and the wider organisation.
- Attend TribePad user groups and work with other customers to influence the development of improved functionality, user experience and reporting.
- Maintain up to date knowledge of the product’s development including management reporting.
- Lead on the development, implementation, and continued maintenance of TribePad Onboarding Module.
- Lead on the development, implementation, and continued maintenance of ATS integration products such as ResourceLink ATR, New Starter, and Mover’s workflows.
- Manage system configuration including the ongoing maintenance of system security, user profiles as well as updates to configuration to support the introduction of new system capability.
- Provide a point of contact for TribePad system expertise and technical knowledge.
People Systems integration
- Work with stakeholders to design, develop, implement, and maintain most effective technical solutions for efficient data transfer in support of system integration and performance reporting.
- Provide technical expertise to design and deliver effective integration using SQL / XML across all People systems to maximise and drive efficiency opportunities.
- Produce and maintain a People system relationship chart and work with the IOPC System Architect to ensure that People systems are fully documented and have agreed service delivery specifications.
- Act as a point of contact for IOPC wide projects which may impact on People Systems, for example Single Sign On, revised security protocols or improved access to mobile capability.
- Work with ICT colleagues to agree and implement approach for delivering technical integration between ResourceLink and Microsoft Azure Active Directory and MS 365 Apps.
- Oversee the management and maintenance of data quality to achieve a recognised ‘single version of the truth’ for all People directorate electronic data
- Work with ICT colleagues to develop a standard approach to carrying out future data migration activities recognising industry best practice, existing business processes and standards.
- Produce technical plans and deliver solutions for the management and maintenance of system legacy data that aligns to IOPC Records Management Policy and data protection legislation.
- Ensure that the technical configuration of people systems is consistent with the requirements of the IOPC data retention policy so that any over retention risks are mitigated.
- Design, build and maintain business reporting products such as MI Dashboards utilising applications such as Power BI, Power Automate and other Power Apps in line with IOPC data governance standards.
People Management
- Maintain own professional skills and capabilities by keeping abreast of current and emerging technologies, trends, supplier outlook and use these skills to develop the IOPC People Systems Team.
The Ideal Candidate
- Proven experience and capability of managing, developing people management systems such as ResourceLink, ATS in a People Management environment.
- Proven experience and capability of supporting and maintaining ResourceLink Payroll module.
- Considerable experience within a HRIS function of successfully designing and configuring HR systems to support business policy and process.
- Proven experience and capability of delivering business reporting using the RRS business reporting suite.
- Proven experience of developing SQL and XML to support integration and single / two-way interfaces.
- Advanced database management knowledge and experience including setup, maintenance, reporting, customisation and / or configuration.
- Proven ability of working with stakeholders to successfully deliver change initiatives.
- Consultancy and Project Management skills.
- Ability to communicate with individuals at all levels of the organisation.
- Proven ability to prioritise and manage workload effectively whilst maintaining high standards.
- Ability to work with minimum supervision in a fast-moving and demanding environment.
- Proven ability of managing and developing a team in a systems environment.
- Excellent general IT skills including Excel, Word, Outlook and databases.
- Attention to detail and a high level of accuracy and consistency under pressure
- A customer focused approach using drive and initiative to provide an excellent service.
The role requires clearance to BPSS
National security vetting: clearance levels - GOV.UK (www.gov.uk)
Reasonable Adjustments
- Extra time for presentations or interview questions
- Formatting changes such as colours for text or background on written assignments
- Questions presented in writing during interviews
If you require any reasonable adjustments to our recruitment process, please email campaigns@policeconduct.gov.uk
Package Description
- 27.5 days paid annual leave (increasing with service to 32.5 days)
- Options to carry over, buy or sell annual leave
- Civil Service pension
- Civil Service maternity leave package
- PAM employee assistance programme
- Access to Civil Service Sports Council (CSSC) membership
- Cycle to work scheme
- Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
- Car Leasing Scheme
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity behaviours
- Staff networks focused on each of the protected characteristics – run for staff, by staff:
- Enable Network
- Welsh Network
- Pride and LGBTQI+ Network
- Sex and Family Network
- Race, Religion and Belief Network
Additional Information:
The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions.
The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us.
This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process.
Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Rydym yn croesawu ymgeiswyr i ymgeisio am rolau trwy gyfrwng y Gymraeg fel eu dewis iaith.
About the Company
As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in.
Be yourself
The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do.
- As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people.
- We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors.
- Being a Disability Confident employer, the IOPC is dedicated to removing the barriers for disabled people to thrive in the workplace.
- Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.
