Job Introduction
What we offer
- 27.5 days paid annual leave (increasing with service to 32.5 days)
- Options to carry over, buy or sell annual leave
- Civil Service Pension
- Civil Service maternity leave package
- PAM employee assistance programme
- Access to Civil Service Sports Council (CSSC) membership
- Cycle to work scheme
- Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
- Car Leasing Scheme
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity behaviours
- Staff Networks focussed on each of the protections characteristic - run by staff, by staff:
- Enable Network
- Welsh Network
- Pride and LGBTQI+ Network
- Sex and Family Network
- Race, Religion and Belief Network
Additional Information:
Although we are currently unable to guarantee a longer or more permanent contract, if the role can be extended or made permanent, the successful post holder may be offered the role firstly without further interview.
In line with the IOPC Recruitment and Selection Policy, we recommend that internal colleagues make an early application within the first seven days, so that we can see if there is enough interest within the organisation to keep the role internal for the full advert live period. See the Recruitment and Selection Policy or Guidance for further information.
The Senior Payroll and Benefits Co-ordinator is the first point of contact for general enquiries and customer queries for payroll and benefits. The postholder also manages all routine communications out of the team. This includes reminder emails and letters, contracts invoices and subject access data request
This role will support the People Management and Wellbeing Team and corporate plan to ensure excellent client service and satisfaction.
The Senior Payroll and Benefits Co-ordinator provides efficient and confidential payroll administrative support and systems administration. This is a varied role that will require ability to understand how to operate in a fast paced centralised People/Payroll department.
We'll assess you against the level 1 behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Delivering at Pace
This vacancy is using Success Profiles, to find out more please click here.
Throughout the process we will also assess your:
Experience, Strengths, Technical Skills and IOPC Values. As part of the application process you will be asked to complete 4 sift question based on the essential criteria.
Anticipated assessment and interview dates are week commencing 22 July 2024.
Main Responsibilities
- Dealing with day-to-day payroll processes including the administration of civil service pensions and salary sacrifice schemes
- Running initial reports and monthly payroll’s reports - interface and non-interface files
- Working with the systems team to identify opportunities for improved management reporting through better use of systems
- Sending the files to the outsourced payroll provider on a monthly basis
- Providing system and data administration services of HR Systems (maintaining employee records) ensuring that data is accurate
- Solving payroll queries from employees and external stakeholders
- Dealing with overpayment issues and contacting employees to recover overpayment
- Administrating cycle to work scheme and childcare vouchers (sending monthly invoices to the finance)
- Administrating monthly Sodexo employee benefits programme
- Reviewing payroll changes, new starter’s and leaver’s details, sickness as part of the validation checks
- Crosschecking employee’s payslips by ensuring that employees are paid correctly and on time.
- Provide effective Payroll Helpdesk to support colleagues with pay and tax enquiries, statutory payments and other voluntary contributions and / or deductions,
- Identifying risk and esculation these to the Payrol and Benefits manager as needed.
- Supporting the wider HR network with payroll queries and provision of pay and sickness related reports
- Ensuring all other payroll administrations processes are carried out
- Working alongside the outsourced payroll team to answer their queries and ensuring that the output data is accurate
- Advising employee’s/new joiner’s on pension queries – updating employee’s previous pension history on People Management systems.
- Administrating online payslip access
- Providing administrative support for pension provisions ensuring that data is accurate and maintained and new starts receive pension packs
- Liaising with MyCSP regarding employee’s previous history within civil service (running pension calculations, saving on TRIM and updating People Management systems.
- supporting the system team in indentifying improvement opportunities to ensure that our processes and systems are as effective as possible
- Supporting systems team, helping with annual leave queries, People Management systems password reset, line management changes and re-instating the employee’s on the People Management systems
Experience
Essential
- Excellent customer service skills
- Working knowledge of payroll
- Experience in payroll administration processes and good knowledge of the civil service pension scheme
- Current knowledge of HMRC legislation and other pay and tax related regulations
- Ability to prioritise changing work demands
- Effective and clear communications using a range of media
- Ability to multi task and work under pressure
- Proficiency in the use of standard Microsoft IT packages .
- Experience of using a HRIS self service system Payroll system
- A strong eye for detail and accuracy
Desirable
- Educated to degree level or equivalent and holds a CIPP qualification
This role requires clearance to BPSS.
National security vetting: clearance levels - GOV.UK (www.gov.uk)
Reasonable Adjustments
The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed. Whilst this list is not exhaustive, please see potential reasonable adjustments below that we can provide:
- Extra time for presentations or interview questions
- Formatting changes such as colours for text or background on written assignments
- Questions presented in writing during interviews
If you require any reasonable adjustments to our recruitment process, please email campaigns@policeconduct.gov.uk
As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in.
Be Yourself
The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do.
- As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people.
- We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors.
- Being a Disability Confident employer, the IOPC is dedicated to removing the barriers for disabled people to thrive in the workplace.
- Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.
