Job Introduction
As Oversight Liaison you will assist in implementing the force oversight function, and implementing the force oversight aspects of the oversight and confidence strategy. They may manage individuals as part of projects and be required to run aspects of the oversight programme.
The main focus of the role will be:
- Working with forces and PCC offices in the southeast of England to hold them to account for their performance while supporting them in improving their complaints and reviews handling.
- Leading liaison with a number of forces and PCC offices.
- Work across the IOPC to meet the organisation’s priorities and deliver organisational strategies.
- Support the ongoing development of the function and its responsibilities through delivery of business as usual activities and in response to changing team and organisational priorities.
We'll assess you against these Level 2 behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Managing a Quality Service
This vacancy is using Success Profiles, to find out more, please click here.
Throughout the recruitment process we will also assess your Experience, Strengths, Technical skills and Values. As part of the application process, you will be asked to complete four sift questions based on the essential criteria. The next stage of the assessment process will consist of a Tecnical Presentation and Success Profile Interview. The behaviours assessed at this stage will be shared with shortlisted candidates.
Anticipated assessment and interview dates are endeavoured to be Week commencing 4thh November 2024 and onwards.
Main Responsibility
- To lead liaison with a number of forces through their professional standards departments, and equivalent roles and structures within PCC offices.
- Holding Professional Standards Departments and PCCs to account for their complaint and reviews handling and offering advice and guidance.
- Following up on recommendations.
- Identify and follow up any thematic issues with forces and PCCs about IOPC operational work.
- Lead an area of oversight activity for example a specific project or development area such as being the function’s representative on a working group or developing specialist knowledge in specific topics.
- To develop and maintain relationships internally with key personnel, such as Regional Directors, Executive Assistants, the performance team, the policy team and members of operational staff.
- To ensure the force oversight model supports key business aims and objectives in improving public confidence, by measuring outcomes and impact and being open and transparent in our work with forces.
- The role may involve managing staff in support work and/or for specific projects.
- To lead liaison with a number of forces through their professional standards departments, and equivalent roles and structures within PCC offices.
- Holding Professional Standards Departments and PCCs to account for their complaint and reviews handling and offering advice and guidance.
- Following up on recommendations.
- Identify and follow up any thematic issues with forces and PCCs about IOPC operational work.
- Lead an area of oversight activity for example a specific project or development area such as being the function’s representative on a working group or developing specialist knowledge in specific topics.
- To develop and maintain relationships internally with key personnel, such as Regional Directors, Executive Assistants, the performance team, the policy team and members of operational staff.
- To ensure the force oversight model supports key business aims and objectives in improving public confidence, by measuring outcomes and impact and being open and transparent in our work with forces.
- The role may involve managing staff in support work and/or for specific projects.
Key relationships:
- Internal – All levels of Operations, KIM, Performance, Legal, Policy, Stakeholder Engagement
- Heads of PSDs and their complaints/conduct handling teams
- PCC offices and their complaints/reviews handling teams
The post holder will work closely with internal and external stakeholders at all levels. This will involve fostering good working relationships with colleagues, leaders and teams across the IOPC and among our stakeholders.
Please note that this role will require regular travelling. We embrace the flexibility of hybrid working, but there will be regular occasions when face to face meetings, whether externally with forces, PCC’s and other organisations in the south east, or internally with colleagues are needed.
The Ideal Candidate
Essential Experience
- High level of communication skills both oral and written
- Strong customer focus and experience of building strong working relationships with stakeholders and end users
- Good working knowledge of complaints handling legislation and practice, and the Police Reform Act.
- Experience of strategic thinking and planning, working with other departments to deliver projects
- Project and people management skills
Successful candidates will need to undergo Security Check (SC) clearance as a minimum requirement for this appointment. Please note that SC Clearance requires 5 years’ continuous residency in the UK.
National security vetting: clearance levels - GOV.UK (www.gov.uk)
Reasonable Adjustments
- Extra time for presentations or interview questions
- Formatting changes such as colours for text or background on written assignments
- Questions presented in writing during interviews
If you require any reasonable adjustments to our recruitment process, please email recruitment@policeconduct.gov.uk
Package Description
- 27.5 days paid annual leave (increasing with service to 32.5 days)
- Options to carry over, buy or sell annual leave
- Civil Service pension
- Civil Service maternity leave package
- PAM employee assistance programme
- Access to Civil Service Sports Council (CSSC) membership
- Cycle to work scheme
- Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
- Car Leasing Scheme
- Staff networks focused on each of the protected characteristics – run for staff, by staff: Enable Network, Welsh Network, Pride and LGBTQI+ Network, Sex and Family Network, Race, Religion and Belief Network
- Learning and development tailored to your role An environment with flexible working options A culture encouraging inclusion and diversity behaviours
Additional Information:
The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions.
The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us. Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process.
Emotional Consideration:
In performing this role, you may have occasional exposure to distressing material which will likely be impactful, traumatic and challenging. Given the nature of the work, it is also possible that you will have contact with individuals who are experiencing extreme distress. The IOPC recognises this and offers all staff a range of wellbeing provisions, including TRiM (Trauma Risk Management) peer-to-peer support, a dedicated Wellbeing Advisor, and access to free confidential counselling. All staff are strongly encouraged to proactively access and engage with the support available. If you would like to speak about this element of the role with somebody already doing similar work at the IOPC, please contact humanresources@policeconduct.gov.uk and this can be arranged.
Rydym yn croesawu ymgeiswyr i ymgeisio am rolau trwy gyfrwng y Gymraeg fel eu dewis iaith.
#IND
About the Company
As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in.
Be yourself
The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do.
- As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people.
- We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors.
- Being a Disability Confident employer, the IOPC is dedicated to removing the barriers for disabled people to thrive in the workplace.
- Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.
