Job Introduction
The role will assist the Executive Support Manager in delivering high quality support to the directorate leadership team.
You will be responsible for tasks such as inbox and diary management for senior leaders, meeting and event coordination, information management, and working to support our Operations team.
Main Responsibility
What you will need
The essential requirements are:
• Good level of education, educated to at least GCSE standard or equivalent
• Excellent written and oral communication skills
• Ability to work under pressure and prioritise tasks, working to strict and conflicting deadlines
• Demonstrates high level of attention to detail and an ability to work accurately
• Proven experience of working effectively in a team environment
• High level of ICT skills and facility with IT systems and applications including MS word, Excel, and Power Point, SharePoint and experience using case management systems.
• Excellent interpersonal skills, including tact, discretion and experience of liaising with representatives from external agencies
The Ideal Candidate
Behaviours
We'll assess you against these Level 1 behaviours during the selection process:
• Communicating and Influencing
• Delivering at Pace
This vacancy is using Success Profiles, to find out more, please click here. Throughout the recruitment process we will assess your experience, behaviours, strengths and values. As part of the application process you will be asked to complete three sift stage questions based on the essential criteria.
Package Description
What we offer
• 27.5 days paid annual leave (increasing with service to 32.5 days)
• options to carry over, buy or sell annual leave
• Civil Service pension
• PAM employee assistance programme
• Access to Civil Service Sports Council (CSSC) membership
• staff networks focussed on each of the protected characteristics – run for staff, by staff
• flexible working options
About the Company
About the IOPC
As a totally independent body, not part of the police or government, we oversee the police complaints system in England and Wales. As well as setting the standards the police should apply when handling complaints, we investigate and make decisions on some of the UK’s most sensitive cases, including where police action may have led to death or serious injury.
Working Conditions
Making the IOPC a great place to work is one of key priorities. We are pleased to offer a unique hybrid working model based on business needs balanced with the needs of our colleagues. Our business need framework guides our decisions about when it is best to work onsite (in our offices or other appropriate locations) to complete tasks most effectively or when to work remotely, offering colleagues flexibility to work where they feel most productive and supporting work-life balance. The model also encourages staff to feel welcome at the IOPC by ensuring we have opportunities to work face-to-face as teams. We will adhere to government guidelines particularly where we are encouraged to work from home where possible.
On average, the Management Support Officer can expect to be in the office two days per week although this may vary depending on business need. During the initial handover and training period, the successful candidate should expect to be in the office more regularly.
In line with the new Recruitment and Selection Policy, we recommend that internal colleagues make an early application within the first 7 days, so that we can see if there is enough interest within the organisation to keep the role internal for the full advert live period. Remember, we will review the number of applications after the first 7 days, where the role may be advertised externally after this period. See the Recruitment and Selection Policy or Guidance for further information.
