Job Introduction
Do you want to work in an organisation which shapes the face of policing in the U.K? Are you looking to be encouraged to develop your experience, knowledge and skills? Do you want an opportunity to join a friendly and supportive Senior Leadership Team where each day is different?
As a completely independent organisation, the IOPC seek to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in.
Our Operational Directorate are at the heart of delivering our main organisational goal of conducting robust and fair investigations into the policing system. The varied investigative work of our Operational Directorate is often high-profile and rewarding, whilst allowing for many career progression opportunities throughout the Directorate who are ready to support you on your career journey.
The Directorate of Major Investigations (DMI) provides organisational capability and capacity to deliver large scale, resource-intensive investigations, that are generally complex and high-profile including investigations of national significance. The DMI invariably take on low-volume/high-impact investigations which require significant levels of resource in order to deliver timeliness and effectiveness.
This is a unique opportunity to join a friendly and supportive Senior Leadership Team (SLT) within the Directorate of Major Investigations (DMI). The DMI SLT comprises of: a Director, three Operations Managers (OMs), an Executive Support Manager (ESM) and Management Support Officer (MSO). The MSO is a key and valuable member of the DMI SLT. The MSO will provide daily support to the three OMs and provide additional cover, as and when required, to the Director and ESM. The MSO will reflect and instigate the IOPC values, such as, how we work in collaboration to deliver the organisation’s mission. The DMI SLT enjoys friendly and supportive working relationships and benefits from a culture of inclusivity. The successful candidate will be encouraged to learn and develop in a positive environment where every day is different.
We'll assess you against these Level 1 behaviours during the selection process:
- Communicating and influencing
- Delivering at pace
- Managing a quality service
- Working together
- Seeing the bigger picture
- Making effective decisions
This vacancy is using Success Profiles, to find out more, please click here.
Throughout the recruitment process we will assess your Experience, Strengths, and Values. As part of the application process you will be asked to complete 3 sift stage questions based on the essential criteria.
*This advert may close early due to high applications.*
Anticipated assessment and interview dates are week commencing 22nd May 2023.
Main Responsibility
Inbox and diary management for the senior leadership team
- Managing and prioritising incoming correspondence (emails/letters/calls) responding or escalating as appropriate
- Co-ordinate and maintain management team diaries
- Scheduling meetings and accompanying travel requirements
- Resolving scheduling conflicts and proactively scheduling priority tasks requiring ‘focus time’
- Monitor individual and shared inboxes to organise and flag for action any emails as and when appropriate within established guidelines and responsibilities.
Meeting administration & event co-ordination
- Forward planning & scheduling recurring meetings for routine business activity
- Planning support to include preparing agendas, papers, delegate lists, equipment, venue & room booking
- Meeting support to include taking minutes and action points, support with equipment and presentations
- Follow up support to include circulating minutes, allocating actions to owners, setting response due dates
- This may, on occasion, require travel to external meetings.
- Organising external events, which may include liaising with external suppliers and co-ordinating attendance and travel.
Information Management & Prioritisation
- Adhere to the IOPC data quality, records management, data protection and information management principles, to ensure information is safe, secure and shared appropriately.
- Accurately maintain and update any files, records, databases and directories as required. This may include team sites, CRM, Case Management Systems, HR systems and document management systems.
- Maintain accurate personnel files and liaise with a range of corporate service teams to ensure information is shared regarding new and existing staff members. This may include administration relating to recruitment, starters/leavers process, establishment numbers, ICT assets and tracking training and accreditation progress.
- Maintain an overview of all key issues and work for the leadership team. Prioritising and flagging work that comes into the office and liaising with colleagues to resolve issues as they arise.
- Undertaking basic financial tasks including raising purchase orders, processing invoices and expenses for payment, as required.
- Working with data protection team to co-ordinate FOI requests, ensuring they are logged, allocated and responded to within appropriate timescales
Working as a team
- Work closely with the Executive Support Manager to provide effective support to the senior leadership team in the Directorate of Major Investigations (DMI) and ensure consistent working practices across the organisation.
- Provide ad hoc assistance to project work including contributing to the Strategy Two portfolio work and SRO led projects.
- Liaise with other agencies and personnel as required.
Operational support roles will also:
- Assist in the maintenance of the national and local on call system, undertaking all associated administrative duties.
- Ensure management tasks are completed on the case management system, ensuring data accuracy and proactively identifying gaps affecting the quality of reporting.
- Support the senior leadership team undertaking case supervisor roles in the preparation of documents, correspondence and reports, as requested.
Travelling to other IOPC offices / alternative locations may be required with notice.
The Ideal Candidate
Essential
- Good level of education, educated to at least GCSE standard or equivalent.
- Demonstrates high level of attention to detail and an ability to work accurately.
- High level of ICT skills and facility with IT systems and applications including MS Word, Excel, and Power Point, SharePoint and experience using case management systems.
- Excellent interpersonal skills, including tact, discretion and experience of liaising with representatives from external agencies
Experience
- Excellent written and oral communication skills
- Ability to work under pressure and prioritise tasks, working to strict and conflicting deadlines
- Proven experience of working effectively in a team environment
- Experience or understanding of police forces and criminal justice system is desirable
Skills and Abilities
- Sound administrative skills, able to organise and prioritise when under pressure and meet or negotiate deadlines.
- Skills appropriate to the role, with the capacity to absorb/organise new information to ensure well briefed on new topics.
Reasonable Adjustments
The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed, from extra time to formatting changes, to name a mere few. If you require any reasonable adjustments to our recruitment process, please email humanresources@policeconduct.gov.uk
Package Description
- 27.5 days paid annual leave (increasing with service to 32.5 days)
- Options to carry over, buy or sell annual leave
- Civil Service pension
- PAM employee assistance programme
- Access to Civil Service Sports Council (CSSC) membership
- Staff networks focused on each of the protected characteristics – run for staff, by staff
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity behaviours
Additional Information:
The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions.
The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us.
This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process.
Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
Although we are currently unable to guarantee a longer or more permanent contract, if the role can be extended or made permanent, the successful post holder may be offered the role firstly without further interview.
About the Company
As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in.
Be yourself
The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do.
- As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people.
- We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors.
- Being a Disability Confident employer, the IOPC is dedicated to removing the barriers for disabled people to thrive in the workplace.
- Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Operation Hotton, to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.
