Lead DevOps Manager

Main Responsibility

DevOps Focus & Skills

• Availability and capacity management. You can manage service components to ensure they meet business needs and performance targets. 

• Development process optimisation. You can identify process optimisation opportunities and contribute to the implementation of proposed solutions.  

• Information security. You can understand information security. You can design solutions and services with security controls embedded, specifically engineered with mitigation of security threats as a core feature.  

• Modern standards approach. You can demonstrate a strong understanding of the most appropriate modern standards and practices, and how they are applied. You can coach and guide others in these standards.  

• Programming and build (software engineering). You can collaborate with others to review specifications. You can use the agreed specifications to design, code, test and document programs or scripts of medium-to-high complexity, using the right standards and tools.  

• Prototyping. You can approach prototyping as a team activity, actively soliciting prototypes and testing with others. You can establish design patterns and iterate them. You can use a variety of prototyping methods and choose the most appropriate.  

• Service support. You can demonstrate a breadth of understanding of service support.  

• Systems design. You can design systems characterised by medium levels of risk, impact, and business or technical complexity. You can select appropriate design standards, methods and tools, and ensure they are applied effectively. You can review the systems designs of others to ensure the selection of appropriate technology, efficient use of resources and integration of multiple systems and technology.  

• Systems integration. You can establish standards and procedures across a service product life cycle, including the development product life cycle, and can ensure that practitioners adhere to these. You can manage resources to ensure that the systems integration function works effectively.  

• User focus. You can collaborate with user researchers and can represent users internally. You can explain the difference between user needs and the desires of the user. You can champion user research to focus on all users. You can prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to use.  

Other duties 

• Matrix management of in- house teams delivering DevOps services  

• Contribute to the Service Improvement plan process. 

• Ensure that application refresh plans are timely, appropriate, and delivered with consideration of system availability.  

• Where appropriate, act as a key escalation contact for Directors for service delivery issues, ensuring they receive an appropriate level of customer care and support.  

• Create an effective succession plan for team resilience and staff development opportunities. 

• To deputise for other senior ICT managers, when required.  

• Responsible for reviewing and advising on technical strategy and tactical solutions. 

• Contribution to the technical and application roadmap and forward schedules for project implementation. 

• Allocate appropriate resources to project implementations. 

• Maintain close links to key business stakeholders, especially Business Relationship Managers, turning feedback into action plans to drive innovation wherever possible. 

• Work with BRMs and colleagues across the business to develop plans and appropriate modelling activities for supporting significant change within ICT and across multiple business functions.  

• Manage budget for application solution development  

• Direct and provide advice in regard to the management of suppliers on key application contracts. 

• To undertake any other duties as may be assigned from time to time commensurate with the level and responsibilities of the post.  

The Ideal Candidate

Essential  

• Experience of managing in house teams to develop high quality digital services and outcomes.   

• Experience of building strong working relationships with a variety of stakeholders.  

• Strong customer focus ensuring user’s needs are met.   

• Experience in delivering strategic and tactical technology change.  

• Good knowledge and experience of Software Development Lifecycle approaches   

• Good knowledge and experience of common cloud platforms, especially but not limited to Azure and Microsoft 365 - especially SharePoint Online  

• Excellent communication and negotiation skills.   

• Positive can-do attitude and flexibility of approach.   

• Experience of developing and working with Case Management solutions.  

• Matrix management experience   

• Experience of succinct report writing and budget management  

• Knowledge and experience in relevant methodologies such as Scrum, AgilePM and ITIL  

• Experience of working in a secure environment.  

Desirable  

• Experience of developing and working with Appian or other low-code solutions  

• Project and / or delivery management experience.  

• Experience of supplier management  

• Understanding of the legal issues relating to ICT e.g. Data Protection, Freedom of Information and Computer Misuse Acts, copyright, intellectual property rights.  

Reasonable Adjustments

The IOPC is a diverse and inclusive workplace and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed, from extra time to formatting changes, to name a mere few. If you require any reasonable adjustments to our recruitment process, please email campaigns@policeconduct.gov.uk

Internal tag - 'IND'

Package Description

• 27.5 days paid annual leave (increasing with service to 32.5 days)
• Options to carry over, buy or sell annual leave
• Civil Service pension
• PAM employee assistance programme
• Access to Civil Service Sports Council (CSSC) membership
• Staff networks focused on each of the protected characteristics – run for staff, by staff
• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity behaviours

Additional Information:

The IOPC is not eligible to participate in the Civil Service transfer process, therefore successful candidates will not be able to transfer to the IOPC on their existing terms and conditions.

The IOPC does not participate in the UK Visa Sponsorship Scheme therefore, candidates will have to provide evidence of their Right to Work in the UK if offered a role with us.

This role is exempt from the Rehabilitation of Offenders Act 1974, therefore a standard Disclosure and Barring Service (DBS) check will be carried out for the successful candidate during the pre-employment process.

About the Company

As a completely independent organisation, the IOPC seeks to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing. The IOPC is an organisation steeped in history, influenced by significant figures such as Stephen Lawrence and Sir William Macpherson. We are looking for people to uphold our core values, and in return we will give you a supportive and inclusive work environment to flourish in.

Be yourself

The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do.

• As a silver standard Stonewall employer, we continue to commit to being a LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi and queer people.
• We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors. 
• Being a Disability Confident employer, the IOPC is dedicated to removing the barriers for disabled people to thrive in the workplace.
• Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Operation Hotton, to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.