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Investigations Manager - Complex

Job Introduction

Job Introduction:

As an Investigations Manager – Complex, you will be a part of a dynamic investigations team working locally and nationally on a wide range of investigations in the Investigation, Oversight and Casework directorate. You will direct and be the decision maker in relation to critical, contentious and high-risk cases. 

 

Alongside the Investigations Manager – Performance and Resourcing and Investigations Manager – Core Business, you will be responsible for providing strategic leadership to teams of investigators, ensuring delivery of high quality, robust and independent investigations and demonstrating our core values in all aspects of your role. 

 

You will have accountability for the quality of investigations, timeliness and efficiency. 

 

You will play a key role within the Operational Practitioner Group for Decision Making; you will set standards, embed good practice in decision making, act as a topic leads, conduct quality assurance and provide peer support to decision makers across the organisation. 

 

You will lead on Victim’s Right of Review, be the decision maker on re-investigations and revisit previous investigation decisions. 

 

This vacancy is using Success Profiles, to find out more, please click here.

If successful at application stage, we will assess you against Grade 6 Level behaviours during the selection process.

Throughout the recruitment process we will also assess your Experience, Strengths and Values. 

As part of the application process, you will be asked to complete a Statement of Suitability based on the essential criteria.

Anticipated assessment and interview dates are estimated to take place W/C 4th and 11th August 2025.

Main Responsibility

Leadership and general:

 

  • Provide strategic direction and operational leadership to investigation teams to ensure the delivery of high-quality, robust investigations. 
  • Ensure consistent and high-quality investigations delivery against policy and performance targets. 
  • Work closely with internal stakeholders to ensure the IOPCs Strategic Objectives are met including; Stakeholder Engagement Team, Oversight and Directors of Engagement. 
  • Contribute as a member of the wider Investigations senior management team to the development of the strategic direction and management of the Investigations function.
  • Participate in the on-call function – offering advice, guidance and direction to forces, HMRC and UKBA in matters relating to deaths, serious injuries and other referrals.

   

Please refer to the Job Description for full role responsibilities. 

The Ideal Candidate

The Ideal Candidate:

Experience 

 

  • Proven experience in leading and managing teams in complex and high-profile investigations, ideally within a regulatory, oversight or public sector context. 
  • Proven experience of investigating or leading investigations.
  • Experienced leader with a track record of working effectively with others. 
  • Experience in financial management. 
  • An understanding of the management and care of survivors and victims of criminality, specifically sexual abuse. 
  • Strong track record in providing strategic direction ensure the delivery of high-quality, independent and robust investigations. 
  • Experience of driving teams to deliver high levels of performance and continuous improvement.
  • Demonstrated ability to oversee and direct teams, including workforce planning, resource allocation and the management of investigation priorities.
  • Proven experience of investigations methodology and principles applied to complex, large and challenging investigations.
  • Experience of working as part of a senior management team to develop and implement the strategic vision for a function or organisation.
  • An experienced leader with a track record of building high performing operational teams in a complex environment. 
  • Experience of managing disclosure in complex investigations
  • Experience of leading teams through significant change, engaging and motivating staff to embrace new ways of working.

 

Desirable:

  • Experience of working in a matrix management structure.
  • Experience of delivering/leading major investigations or protracted and large-scale investigations.
  • Experience of HOLMES as a case management system, or a robust understanding of how the HOLMES case management system operates.
  • Driving license valid in England and Wales. 

 

 

Skills and Abilities 

  • Excellent intellectual ability, and highly developed skillset to analyse complex legislation and apply it to appropriate cases.
  • The ability to motivate and develop others. 
  • The ability to work efficiently and effectively in a challenging environment with competing priorities.
  • High levels of credibility as well as the ability to justify decisions made, including in a legal setting.
  • Good judgement and ability to make high profile decisions.
  • Highly developed decision-making skills.
  • Evidence of excellent analytical and report writing skills; ability to reach and document clear, rational, evidence-based and independent decisions based on analysis of existing and emerging information.
  • Highly developed oral, written and presentation skills.
  • Excellent influencing and negotiation skills and the ability to persuade through personal credibility.
  • Strong interpersonal skills, including the ability to negotiate and maintain good relationships with senior officials in all areas of public life.
  • Experience of supporting staff who are working in an environment with significant scrutiny, challenge and potentially emotive material.
  • Analytical thinker with the skills and ability to assess complex cases, identify key issues and develop solutions that address needs. 
  • Proven experience in mentoring, coaching and developing team members, fostering a culture of continuous improvement and professional growth. 

 

Desirable:

  • An understanding of Policing in the UK.

 

We believe that diverse perspectives contribute to a more innovative and dynamic workplace. We actively encourage applications from individuals who are typically under-represented or disadvantaged in society. This includes women, people from ethnically diverse backgrounds, parents and carers, and disabled candidates, including neurodiverse candidates. 

We are committed to providing equal opportunities for all applicants and creating an inclusive environment where diverse perspectives are valued and supported.

 

The role requires clearance to BPSS

National security vetting: clearance levels - GOV.UK (www.gov.uk)

Reasonable Adjustments:

The IOPC is a diverse and inclusive workplace, and we want to help you demonstrate your full potential whatever type of assessment is used. We are open to providing you with the tools you need to succeed. Whilst this list is not exhaustive, please see potential reasonable adjustments below that we can provide:

  • Extra time for presentations or interview questions
  • Formatting changes such as colours for text or background on written assignments
  • Questions presented in writing during interviews

If you require any reasonable adjustments to our recruitment process, please email recruitment@policeconduct.gov.uk 

Package Description

What we Offer:

  • 27.5 days paid annual leave (increasing with service to 32.5 days)
  • Options to carry over, buy or sell annual leave
  • Voluntary Health Cash Plan provided by BHSF
  • Civil Service pension
  • Civil Service maternity leave package
  • PAM employee assistance programme
  • Access to Civil Service Sports Council (CSSC) membership
  • Cycle to work scheme
  • Opportunity to enjoy the latest home and electronics in a more affordable way provided by Vivup
  • Car Leasing Scheme
  • Staff Networks focussed on each of the protected characteristics - run for staff, by staff: Enable Network, Age Network, Welsh Network, Pride and LGBTQ+ Network, Sex and Family Network, Race, Religion and Belief Network
  • Learning and development tailored to your role.
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity

 

Additional Information:

Any move to the Independent Office for Police Conduct from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk


Emotional Consideration:

In performing this role, you will have regular exposure to distressing material which will likely be impactful, traumatic and challenging. Given the nature of the work, it is also possible that you will have contact with individuals who are experiencing extreme distress. The IOPC recognises this and offers all staff a range of wellbeing provisions, including TRiM (Trauma Risk Management), peer-to-peer support, a dedicated Wellbeing Advisor, and access to free confidential counselling. All staff are strongly encouraged to proactively access and engage with the support available. If you would like to speak about this element of the role with somebody already doing similar work at the IOPC please contact recruitment@policeconduct.gov.uk and this can be arranged. 

Rydym yn croesawu ymgeiswyr i ymgeisio am rolau trwy gyfrwng y Gymraeg fel eu dewis iaith.

#IND

About the Company

Be yourself:

The IOPC is committed to promoting equality and valuing diversity in everything we do. Our vision is to be, and to be seen as, a leader in inclusive employment and services, demonstrating this ethos in everything that we do. 

  • As a silver standard Stonewall employer, we continue to commit to being an LGBTQ+ employer through the work of our Pride LGBTQ+ Staff Network, creating welcoming environments for lesbian, gay, bi, trans and queer people. 
  • We are pleased to share that we are a signatory of the Business in the Community Race at Work Charter. The Charter is composed of five calls to action for leaders and organisations across all sectors. 
  • Being a Disability Confident employer, the IOPC is dedicating to removing the barriers for disabled people to thrive in the workplace.
  • Our Staff Networks are constantly working to make the IOPC the leaders of inclusive employment, from our Allyship Programme to Welsh Language Standards and our Know the Line Policy, we are constantly seeking new ways to create an environment for all to develop and thrive.
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